What describes the perfect workforce? Strong leadership, professional staff, and technical expertise; or how about critical thinking, team work, or the ultimate respect and gratitude we owe to our clients? Here at Macdac Engineering, we believe all of the above are key factors in having a successful team, and that these are the brick and mortar that have built us into a leader in the CAD/CAM industry.
Our Technical Support Team
Technical Support – the men behind the curtain! They provide meaningful fixes to users of Mastercam if and when the need arises. Our tech department houses trained professionals with extensive technical backgrounds, allowing them to bridge the gap between the knowledge and scientific aspects of the materials produced at Mastercam.
Ready for anything, they can also help determine when a custom solution needs to be created to address a unique situation and apply it efficiently and effectively. This advice includes, but is not limited to, Mastercam products. Support technicians are knowledgeable about the full range of products available, and they are committed to giving the best possible service to our Mastercam users.
Our Sales Team
Here at Macdac Engineering, we’re proud to provide the highest quality of account management in the Northeast. Our sales team is comprised of highly trained, dedicated associates, each with years of valued experience. Because we understand that product knowledge is imperative, we enlist our sales force in an extensive Sales and Product training program, and we continually challenge them to expand their capabilities in any way possible.
We strongly believe in developing close relationships with our customers, which is why so many of them have relied on Macdac Engineering for their CAD/CAM and DNC-OEE needs for years. Our sales territories have been carefully drawn with one thing in mind: creating, building and maintaining customer relationships.
Alan Duprey – President
Brian Duprey – Vice President
John Carpenter – Executive Vice President
David Matuszek – Senior Sales and Service Engineer
Susan Zahner – Sales Team Manager
Kaitlin Lynch – Customer Success Specialist
Aric Duprey – Technical Support Team Manager
Nick Nikolov – Technical Support Representative
Bruce Goulet – Mastercam Trainer
John Carpenter – DNC/OEE Technical Sales Manager
Casey Marquis – Senior Software Architect
MichealPaul Louiselle – DNC/OEE Customer Service Manager
Sam Williams – DNC/OEE Systems Technician
Alan Duprey – Catia Sales
Brian Duprey – Catia Technical Manager
Sue Pulver – Office Manager
Tracy Smith – Financial Officer
Jennie Duprey – Receptionist