Mastercam Support and Resources

Trust MACDAC Engineering’s best-in-class service team with your Mastercam support questions. With decades of experience, we have the knowledge needed to keep your shop floor running.

Maintain your CNC software

Keep your system running.

MACDAC Engineering industry-leading Mastercam service and support ensures that you’ll get the most from your CAD/CAM investment. We are there for you every step of the way to help you increase your bottom line.

Mastercam support
Mastercam support technician

Mastercam Technical Support Plan

MACDAC Engineering and TriMech are committed to providing the best possible Mastercam support for our customers. Our technical support plans include benefits such as:

  • Unlimited phone, email, and web-conferencing support
  • Training class credits (virtual or in-person)
  • Practical application sessions
  • On-site assistance
  • Mastercam University or tutorial books
  • And more!

Our comprehensive support plans are serviced by industry experts and cover all Mastercam product lines.

Additional Service

Post Processor Support

From our library to yours.

MACDAC Engineering’s Post Processing Department is responsible for development and maintenance of Post Processors for use with the Mastercam product line, as well as support related to Post Processors.

Mastercam Maintenance Program

The Mastercam Maintenance Program is a software delivery plan designed to provide you with the most recent enhancements, the latest software tools, and the best new features. This means that your investment in Mastercam will continue to pay off by keeping your shop at the top of its game.

Mastercam Services

My Mastercam Resources

Your Mastercam account gives you access to many great resources to help your business thrive. You can find all of the latest Mastercam updates and documentation directly on the My Mastercam website

Knowledge Base

This self-help center is a repository of helpful articles and solutions to challenges you may encounter.

Visit knowledge base »

Mastercam Forum

Learn manufacturing tips, get technical assistance, and stay up to date with the Mastercam community.

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Tech Exchange

Gain access parts and strategies our Application Engineers produce in the Mastercam Manufacturing Lab.

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Download files to help you create parts using Mastercam. Get information on the latest in Mastercam Versions now.

Go to downloads »

Need Mastercam Support?

Contact MACDAC Engineering through parent company TriMech