Strong leadership, professional staff, technical expertise, critical thinking, team work, and the ultimate respect we have for the fiduciary responsibilities to our clients. These are the “brick and mortar” that have made MACDAC Engineering a leader in the CAD/CAM industry. MACDAC Engineering will structure a plan that will give you what you need, when you need it, without questions. No broken promises, just results, Guaranteed.
We work with you to determine the level of software needed on your shop floor. We advise you regarding levels of software, and allow you to make intelligent decisions based on your needs.
Our Technical Support Team
MACDAC’s Technical Support team provides meaningful information to users of Mastercam. The department houses professionals who also have extensive technical backgrounds. This allows them to bridge the gap between the knowledge and scientific aspects of the materials produced at Mastercam. Support Technicians ensure that customers understand the full capabilities of products that they are using. The technicians can also help determine when a custom solution needs to be created to address a unique situation.
Customer Response is one of the most important services provided by MACDAC who are facing challenges in their work. Once the Support Technicians understand each requirement, they try to figure out what solution is best suited to their needs. This advice includes, but is not limited to, Mastercam products. Support Technicians are knowledgeable about the full range of products available, and they are committed to giving the best possible service to the Mastercam user.
Our Sales Team
At MACDAC we’re proud to provide the highest level of Account Managers in the Northeast. Our sales team is comprised of highly trained, dedicated associates, each with several years of experience. Because we understand that product knowledge is imperative, we put our sales force through an extensive Sales and Product training program right from the start, and we continually challenge them to expand their capabilities once they are on the road.
We strongly believe in developing close relationships with our customers, which is why so many of them have relied on MACDAC for years. Our sales territories have been carefully drawn with one thing in mind: creating, building and maintaining customer relationships.
Alan Duprey President
Brian Duprey Vice President
John Carpenter Executive Vice President
Alan Duprey Mastercam Technical Sales Manager
Dave Matuszek Mastercam Technical Sales
Sue Zahner Mastercam Inside Sales
Kristi Fiore Mastercam Inside Sales
Aric Duprey Mastercam Support Manager
Nick Nikolov Mastercam Support
Bruce Goulet Mastercam Training
DNC – OEE
John Carpenter DNC/OEE Technical Sales Manager
Mark Robinson DNC/OEE Sales
Chris Mendicino DNC/OEE Technical Sales
Casey Marquis DNC/OEE Technical Sales
Brian Duprey DNC/OEE Support Manager
Mark Robinson Catia Sales
Brian Duprey Catia Technical Manager
Sue Pulver Office Administrator
Julie Duprey Administration
Jennie Duprey Administration
Tracy Smith Accounting